Terms of Service

In compliance with Spanish Law 34/2002 (LSSI-CE), art. 10, the service is provided by:

• Name: [LEGAL_NAME]
• Tax ID (NIF): [NIF]
• Registered address: [STREET, POSTAL CODE, CITY, SPAIN]
• Email: admin@primeappstudio.com
• Website: primeappstudio.com

PrimeApp Studio is a hosted, subscription-based set of business tools sold as separate modules. You subscribe to the modules you want; each one is unlocked for your workspace independently.

We may add, change or retire features. If we retire a module you are paying for, we will give reasonable notice and stop charging you for it, and your data will remain exportable as described in clause 8.

You must give accurate registration details and keep your password confidential. You are responsible for everything done under your account and for the people you invite into your workspace.

You must be at least 18 years old and, where you are signing up on behalf of an organisation, authorised to bind it to these terms.

Tell us promptly at admin@primeappstudio.com if you believe an account has been compromised.

• Free trial. New workspaces get 15 days of full access to the pilot module. No card is required to start. When the trial ends without a subscription, the workspace becomes read-only — you keep access to your data and exports, you simply cannot add new records.
• Subscriptions. Paid plans are billed monthly or annually in advance and renew automatically for the same period until cancelled.
• Payments. Card payments are processed by Stripe Payments Europe, Ltd. We never receive or store your card number.
• Taxes. Prices are shown exclusive of VAT unless stated otherwise. Applicable VAT is added at checkout based on your location.
• Failed payments. If a charge fails, Stripe retries. During that period the workspace goes read-only rather than being deleted.
• Price changes. We will give at least 30 days’ notice by email before a price change takes effect. You may cancel before it applies.

You can cancel at any time from your account. Cancellation takes effect at the end of the period you have already paid for; we do not refund part-used periods except where the law requires it.

If you are a consumer in the EU, you normally have 14 days to withdraw from a distance contract. Because the service is digital content supplied immediately, by subscribing and starting to use it you request immediate performance and acknowledge that you lose that right of withdrawal once the service has been fully provided for the period in question. This does not affect your statutory rights where you contract as a business.

You agree not to:

• use the service unlawfully, or to store data you have no right to store
• attempt to access another customer's workspace or data
• probe, scan or stress-test the service without our written permission
• resell or white-label the service without an agreement with us
• upload malware, or content that infringes someone else's rights

We may suspend an account that puts the service or other customers at risk. Where we can, we will warn you first.

You own everything you put into PrimeApp Studio. We claim no rights over it, and we process it only to provide the service — see Annex A.

Plainly: we do not sell your data, we do not share it with third parties for advertising, and we do not use it to train machine-learning models.

We own the software, design and documentation. These terms grant you a non-exclusive, non-transferable right to use it while your subscription lasts.

You can export your records at any time, including after cancelling. Cancelling a subscription makes a workspace read-only; it does not delete anything.

You may ask us to delete your workspace entirely by writing to admin@primeappstudio.com. We will do so within 30 days, except where we are legally required to retain something (for instance invoicing records).

We may terminate this agreement for material breach, or if required by law. In that case we will give you a reasonable opportunity to export your data first, unless doing so is itself unlawful.

We work to keep the service available and take regular backups, but we do not offer a contractual uptime guarantee. Maintenance may cause brief interruptions.

Support is by email at admin@primeappstudio.com during Spanish business days.

The service is provided as-is beyond the warranties that cannot be excluded under Spanish law. To the extent permitted by law, our total liability arising out of this agreement in any 12-month period is limited to the amount you paid us in that period.

We are not liable for indirect or consequential loss, loss of profits, or loss of data to the extent that loss results from you not keeping your own exports. Nothing here excludes liability for fraud, wilful misconduct, gross negligence, death or personal injury.

The service is a record-keeping tool. It is not accounting, tax or legal advice, and it does not replace your own obligation to file correct returns.

We may update these terms. For material changes we will notify account owners by email at least 30 days in advance, and the version date at the top of this page will change. Continuing to use the service after a change takes effect means you accept the new version; if you do not, you may cancel.

These terms are governed by the laws of Spain. Disputes fall to the courts of the provider’s registered address, except that consumers keep the right to bring proceedings in the courts of their own place of residence and the protection of their local mandatory law.

Personal data is handled as described in our Privacy Policy.

This annex applies whenever you enter personal data about other people into the service — members, donors, contacts. For that data you are the controller and [LEGAL_NAME] is the processor, under art. 28 GDPR. Accepting these terms when you create your account concludes this agreement in writing in electronic form, as art. 28.9 GDPR allows — there is no separate document to sign.